Privacy Policy
Last Updated: July 2026
Glorich Energy respects your privacy and is committed to protecting the personal information you provide when using this website, submitting an inquiry, communicating with our team, or requesting product and quotation support.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can contact us regarding your personal information.
1. Information We Collect
When you visit this website or submit an inquiry, we may collect the following types of information:
Name
Email address
Phone number or WhatsApp number
Country or region
Company name, if provided
Product type
Quantity
Destination port or destination country
Project requirements
Message content submitted through forms
Communication records related to your inquiry
We may also collect basic technical information, such as browser type, device information, IP address, visited pages, referral source, and website usage data through cookies, analytics tools, security tools, or website plugins.
2. How We Collect Information
We collect information when you:
Submit an inquiry form on this website
Contact us by email, WhatsApp, phone, or social media
Request a quotation or product information
Communicate with our sales or support team
Browse this website
Use website forms, chat tools, or other contact channels
3. How We Use Your Information
We use your information for the following purposes:
To respond to your inquiry
To provide product information and quotation support
To confirm product type, quantity, configuration, and destination
To communicate about project requirements
To prepare commercial offers, technical suggestions, or project documents
To improve our website, products, and customer service
To maintain website security and prevent misuse
To comply with applicable legal, tax, accounting, or business record requirements
For prefab housing products, we may use your submitted information to understand layout, configuration, delivery, installation, and customization requirements.
For BESS container enclosure projects, we may use your information to understand container size, battery rack layout, HVAC requirements, fire protection interface, cable routing, grounding, IP protection level, anti-corrosion requirements, and project site conditions.
4. Cookies and Website Analytics
This website may use cookies or similar technologies to improve user experience, remember preferences, analyze website traffic, protect the website, and understand how visitors interact with our pages.
You can control or disable cookies through your browser settings. However, disabling cookies may affect some website functions.
5. Contact Forms and Inquiry Data
When you submit a contact form, the information you provide will be used to reply to your inquiry and support business communication. Please do not submit confidential technical drawings, sensitive personal information, or information you are not authorized to share unless necessary for your project communication.
6. How We Share Information
We do not sell your personal information.
We may share necessary information with trusted service providers or business partners only when required for website operation, communication, quotation preparation, logistics coordination, payment processing, legal compliance, or project support.
These parties may include website hosting providers, email service providers, CRM or form tools, logistics partners, payment or banking service providers, and professional consultants.
We may also disclose information if required by law, regulation, court order, government request, or to protect our legal rights and business interests.
7. International Business Communication
Glorich Energy serves overseas customers and project buyers. Your information may be processed or stored in different countries or regions depending on website hosting, email systems, communication tools, and business operation needs.
By submitting an inquiry, you understand that your information may be used for international business communication related to your project.
8. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, email system, or internet transmission method is completely secure. Please avoid submitting highly sensitive information through public website forms.
9. Data Retention
We retain inquiry and communication records for as long as necessary to respond to your request, provide quotation support, manage business communication, comply with legal obligations, resolve disputes, and maintain business records.
When information is no longer needed, we may delete, anonymize, or securely store it according to business and legal requirements.
10. Your Rights
Depending on applicable laws in your country or region, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Object to certain types of processing
Ask questions about how your information is used
To exercise these rights, please contact us using the contact information below.
11. Third-Party Links
This website may contain links to third-party websites, social media platforms, video platforms, communication tools, or partner websites. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
Please review the privacy policies of those third-party websites before providing personal information.
12. Children’s Privacy
This website is intended for business and project communication. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of this website after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@glorehouse.com
WhatsApp: +86 177 5528 6200
Tel: +86 177 5528 6200
Address: Building 9, Hailiang City Plaza, Longzihu District, Bengbu City, Anhui Province, China